Every bill, checked line by line
Findings are sorted by what to do next: claim-ready, needs review, watch, claimed, won, lost and dismissed. Filter by courier, reason, status or claim deadline, and act on many rows at once.
Coming soonCourierCop: Overcharge Audit, a Shopify app by KD Scale Agency
Find the courier overcharges eating into your margins.
CourierCop checks every line of your courier bills against your Shopify shipments and your rate cards. It flags charges that don't match, shows the evidence and writes the claim letter you send to the courier.
Built for Shopify brands shipping in India.
Coming soon
What it checks
Weight, zone, COD and RTO charges, checked row by row.
A courier bill can run to thousands of rows. Nobody has time to check each one for weight discrepancies, wrong zones or rates you never agreed, so a wrong charge usually gets paid. CourierCop does that reconciliation for you: it compares every row and flags the ones that don't match. A flag is something to raise with the courier, not proof of an error.
| Charge | What CourierCop compares | Flag in the app |
|---|---|---|
| Weight | The billed weight against your product weights and the volumetric weight of the box each SKU ships in. | Billed weight above expected |
| Zone | The billed zone against the zone your rate card gives for the pickup and delivery pincodes. | Billed zone differs from yours |
| COD fee | Cash-on-delivery fees against how the order was actually paid in Shopify. | COD fee on a prepaid order |
| Return (RTO) | Return-to-origin charges against the shipment's delivery status. | RTO charged on a delivered shipment |
| Duplicates | Each AWB against the other rows on the bill and your earlier bills. | Charge billed more than once |
| Rates and surcharges | Freight, fuel, failed-delivery (NDR) and other charges against your agreed rates. | Forward rate above your rate card |
It also catches shipments charged but never picked up, COD fees not reversed on returns and AWBs that aren't in your store.
Every finding reason explainedAWB, RTO, NDR and volumetric weight explained
How it works
From courier bill to claim in five steps.
- 01
Install on Shopify
Approve read-only access to orders, fulfillments, products and locations. Your last 60 days of orders come in automatically.
- 02
Add your rate card
Enter what you agreed with each courier: weight slabs by zone, COD, fuel, returns and GST. The card is tested on your real bills.
- 03
Upload a courier bill
Upload the shipment-level bill as CSV, Excel or PDF. Each row is matched to its Shopify shipment by AWB.
- 04
Review the findings
Every flagged row shows the reason, how confident the app is and how many days are left to claim.
- 05
Claim and track
Turn findings into a claim with an evidence PDF and a ready letter. You send it, then log what the courier approves and pays.
Inside the app
The screens you use to audit a courier bill.
These are the app's own screens, shown with sample data.
See exactly why a charge was flagged
Each finding puts your rate card next to what the courier billed, charge by charge, beside the order, items, ship date and delivery status. The confidence level says how far you can rely on it: high only when the rate card is verified and the zone, weight and status are known.
Claim letters, written for you
Group confirmed findings into a claim for each invoice. CourierCop writes the subject and the letter from the evidence, ready to copy or download as a PDF, with a CSV of the shipments. Nothing goes to the courier without you: you send it and record the reply.
Rate cards tested on real bills
Enter prices by zone and weight slab, with COD, returns, failed delivery attempts, surcharges and GST. Dated versions keep older bills on older prices. The app re-prices up to 50 recent shipments with the courier's own weight and zone, and marks the card Verified when at least 90% of 20 or more match.
Every courier, month by month
Monthly reports show what each courier billed against what your rate cards expected, the share billed above the card and your cost per delivered order. Paid plans add insights by SKU, box and zone, smaller-box suggestions and alerts before a claim window closes.
Your data
Read-only, and you stay in control.
Read-only access to your store
The app asks for read access to orders, fulfillments, products and locations. It can't create, change or delete anything in your store, and it doesn't ask for your customer records.
Only what the audit needs
It reads order details, items, weights, payment method, tracking numbers and the delivery pincode to work out zones. Names, phone numbers, addresses and emails in a courier bill are left out when the bill is read.
You stay in charge of every claim
CourierCop prepares the evidence and the letter. You decide what to claim and send it yourself, and the courier decides what to credit. A finding is never a guaranteed refund.
Courier bills it reads
- Shiprocket
- Delhivery
- XpressBees
- Blue Dart
- DTDC
- Ecom Express
- Ekart
- Shadowfax
Any shipment-level bill with one row per AWB works, from a courier or an aggregator. If its column names are new to the app, you match them once. Courier names describe bill formats, not partnerships.
How to download your billCourierCop privacy policyTerms of service
Pricing
Start free. Pay by shipments checked.
Billed through Shopify in US dollars. Yearly plans: 2 months free. Paid plans include a free trial of up to 14 days, and development stores are free.
Free
$0 / month
Free forever
- 100 shipments audited a month
- 1 courier account, 1 bill a month
- See every overcharge found
- Sample data and guided setup
- Monthly overcharge report email
Starter
$9 / month
or $90 / year
- 1,000 shipments audited a month
- Unlimited couriers and bill uploads
- Claim letters and evidence PDFs
- CSV export of findings and claims
- Email and WhatsApp support
Growth
$29 / month
or $290 / year
- 5,000 shipments audited a month
- Everything in Starter
- Insights: SKU and box reports
- Box and weight recommendations
- Alerts for deadlines and new leaks
Alerts include the daily digest of claim-ready findings.
Scale
$69 / month
or $690 / year
- 20,000 shipments audited a month
- Everything in Growth
- Priority WhatsApp support
- Done-for-you rate card setup
Shipments over your plan's monthly limit are checked once you upgrade. Sending more than 20,000 shipments a month? Ask us about a custom plan. Contact us. More on plans and billing.
FAQ
Questions about CourierCop.
More in the CourierCop help centre.
What is CourierCop?
A Shopify app built by KD Scale Agency. It checks your courier bills against your Shopify shipments and the rates you agreed, flags charges that don't match and prepares the claim letter.
Who is it for?
Shopify brands shipping in India that pay courier or aggregator bills, especially with cash on delivery and returns. Amounts are reported in rupees.
How does it spot a wrong charge?
It prices each shipment from your rate card, using the weight from your products and boxes and the zone from the pickup and delivery pincodes, then compares that with each charge on the bill. Differences above your tolerance (by default ₹10 and 5%) become findings, each with a reason.
Which courier bills can it read?
Any shipment-level bill with one row per AWB, from couriers and aggregators such as Shiprocket, Delhivery, XpressBees, Blue Dart, DTDC, Ecom Express, Ekart and Shadowfax. If your file's columns are new to the app, you match them once.
Which file formats does it accept?
CSV, Excel (XLSX) or PDF, up to 20 MB. CSV or Excel works best. If a PDF has no table the app can read, it asks you for the Excel annexure.
Does it change anything in my store?
No. It has read-only access and can't create, change or delete anything in your store.
Does CourierCop send claims to the courier?
No. It writes the letter and builds the evidence PDF. You send them to the courier yourself and record the reply in the app.
Does a finding guarantee a refund?
No. A finding means the bill doesn't match your rate card. The courier reviews each claim and decides what to credit, and claims must be raised within the window in your courier contract, which the app tracks for you.
Is CourierCop on the Shopify App Store?
Not yet. It's coming soon. Join early access and we'll send you the link when it's live.
How much does it cost?
There's a free plan. Paid plans are $9, $29 or $69 a month ($90, $290 or $690 a year: 2 months free) depending on how many shipments you send, billed through Shopify with a free trial of up to 14 days. Development stores are free.
How do I join early access?
Leave your email or WhatsApp number on this page and we'll tell you when CourierCop launches. You can also book a demo with the team that built it.
Take a closer look at your courier costs.
Join early access and we'll tell you when CourierCop launches. Or book a demo with the team that built it.
CourierCop is built by KD Scale Agency. We also build Shopify stores and custom software for D2C brands.