CourierCop Help
Settings
Open Settings in the app menu to change how CourierCop checks your bills and prepares claims.
Default packaging
Added to a product's Shopify weight when it has no packed weight. Set exact packed weights on Setup → SKU weights.
Discrepancy tolerance
A difference counts only when it is above ₹2 or 1% of the expected cost, whichever is higher. This is fixed.
Claims
- Claim window: the days after the invoice date to send a claim to the courier. Default 7. A courier account can have its own window in Setup → Couriers.
- Confirm high-confidence findings and prepare draft claims for me: confirms the findings we're sure about (every plan) and adds them to a draft claim (Starter plan and above). On by default.
Business details
Name, address, GSTIN, email and phone shown on claim letters. Leave a field empty to leave it off. Empty email or phone uses your store's.
Emails
- Send to: who gets the emails (empty = store owner).
- Monthly report on the 1st (every plan).
- Daily digest of new claim-ready findings and Deadlines closing in under 48 hours (Growth plan and above).
Sample data
Load or clear a made-up store (DemoShip) to try the app. Clearing removes only sample data. Download sample files to try uploads.